Privacy Policy

Effective Date: 23 June 2025 | Last Updated: 23 June 2025

Welcome to Botiqa — a platform by SYSiD that helps pharmacy owners run smarter, from inventory tracking to sales and suki loyalty management, all from your device.

We value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (botiqa.ph), platform, and related services.

1. Information We Collect

We collect the following:

  • Personal Information: Full name, mobile number, email, ID, and selfie (eKYC)
  • Business Information: Store name, address, permits, TIN, sales & inventory data
  • System and Usage Data: Device/browser info, IP, logs

2. How We Use Your Information

  • Account setup and verification
  • Provide platform tools and services
  • Send updates, offers, announcements
  • Customer support and troubleshooting
  • Regulatory compliance (FDA, DOH, DTI)
  • Improve services via anonymized data

3. Data Sharing and Disclosure

We do not sell your data. We may share information with:

  • Authorized service providers
  • Financial partners (if opted in)
  • Government agencies (as required)
  • Franchisors/distributors (if applicable)

4. Your Rights

Under the Data Privacy Act of 2012, you can:

  • Access and review your personal data
  • Correct inaccuracies
  • Withdraw consent and request deletion
  • File complaints with the NPC

5. Data Retention

We retain your data for service delivery, regulatory compliance, and analytics. If inactive for 12 months, your data may be deleted after notice.

6. Security Measures

  • SSL encryption
  • Two-Factor Authentication (2FA)
  • Secure cloud infrastructure
  • Regular audits and updates

We also encourage you to use strong passwords and protect your device.

7. Third-Party Links

We may link to platforms like Messenger, LinkedIn, or payment portals. We are not responsible for their privacy practices.

8. Policy Updates

We may update this Privacy Policy. You will be notified via the platform or your registered email.

9. Contact Us

For concerns or data requests:

Data Protection Officer – SYSiD
📧 [email protected]
🌐 www.botiqa.ph
📍 Metro Manila, Philippines